Fix Web Connect Import Errors in QuickBooks Easily

Web Connect Import Errors fixation guide: Are you experiencing Web Connect import errors in QuickBooks Desktop? No need to worry as QuickBooks is here to help you fix those errors including ‘quickbooks is unable to verify the financial institution information for this download error’ with the help of this solution article. Using Web connectors, QuickBooks helps you to seamlessly integrate with the alternative party.


Assuming you see one of Web Connect Import Errors messages when you import or download the transactions commencing your bank, there might be a problem among Web Connect:

Most common Web Connect Import Errors are:

“QuickBooks found an error. We can’t read the file {Your financial institution} sent.”

“An error occurred while processing your online banking data.”

“Your data was not imported into QuickBooks.”

“QuickBooks is unable to verify the Financial Institution information for this download.”

“QuickBooks seems stuck and asks you to select a new or existing account when you try to download.”

Web Connect import Errors can happen for numerous causes. Once in a while, documents from the bank are fragmented or in some unacceptable configuration. Modification on your bank’s end can likewise make problems. This is the way to fix normal Web Connect import errors.

Before you import your transactions into QuickBooks, make sure you do the following:

  • To make a backup of your company file, follow the instructions below.
  • Make sure you’re running QuickBooks Desktop on a supported version.
  • Upgrade to the most recent version of Internet Explorer.

What are the steps to fix Web connect import errors in QuickBooks?

You have to follow the procedure to fix Web Connect Import Errors related to the web connector that you are facing in your QuickBooks account. The steps to follow are mentioned here:-

Step 1: Save the Web Connect file on your computer.

Your Web Connect file should be downloaded directly from your bank, not from within QuickBooks.

  1. Go to your bank’s website and log in.
  2. Locate and save the Web Connect file (.qbo file).
  3. Open your company file in QuickBooks.
  4. Then, to import the .qbo file, follow the procedures.

There could be a problem with your bank if you get an error one of Web Connect import errors, when downloading or importing the file. For assistance, contact your bank.

Follow the procedures to reestablish your bank connection if you can import and see your transactions in QuickBooks.

Step 2: If you still encounter Web Connect import errors.

  1. Review your bank’s file.
  2. Ascertain that the file you downloaded from your bank is a.qbo file. Web Connect can only read this sort of file.
  3. Go to Solution 3 if you have a.qbo file from your bank.
  4. Sign in to your bank’s website and download a.qbo file if you have a different type of file. If you need assistance locating this information, contact your bank. Return to QuickBooks and import the .qbo file as instructed.
  5. Continue to Step 3 if you still encounter an error.

Step 3: Go through your bank’s notifications.

  1. Go to your bank’s website to see what services they offer.
  2. You’ll be notified if your bank’s support for QuickBooks Desktop changes. Check your messages by logging into the website of your bank. Follow the instructions if you receive a notification regarding a change.
  3. Follow the procedures to disconnect your account if your bank has discontinued providing Web Connect.
  4. For verification inquiries, go to your bank’s website.
  5. Before they can access your QuickBooks data, several banks require you to validate your identity. This can occur if you reinstall QuickBooks or upgrade to a newer version.
  6. Check your messages by logging into the website of your bank. Keep an eye out for any access requests and comply with their instructions.
  7. If no message comes to you, move on to the next step.

Step 4: Change the banking mode

  1. Select the Banking menu in QuickBooks.
  2. Select Change Bank Feeds Mode by hovering over Bank Feeds.
  3. Select Classic mode under the Bank Feeds section (Register mode).
  4. Then, to import the .qbo file, follow the procedures.

Step 5: If you still encounter an error create a practice file

Make a practice file

Let’s see if your company file or the .qbo file is the source of the problem. Make sure to observe if you preserve import your business into a fresh company file.

  1. From the File menu, choose New Company.
  2. Fill in the required information and select either Express Start or Start Setup. Include the term “Test” in the firm’s name to make it more recognizable.
  3. Select the option to start working.
  4. To import the .qbo file into the testing firm, follow the procedures below. Import the transactions into the same bank account in the main company file where the troubles are occurring.

How to Fix “quickbooks is unable to verify the financial institution information for this download” Error

quickbooks is unable to verify the financial institution information for this download

At some point, even QuickBooks clients might run over certain problems while utilizing it. Whenever you get this “QuickBooks is unable to verify the financial institution information for this download” error it is prompted that at first, you ought to reach out to QuickBooks helpline at +1(877) 854-8789 so they can help you to fix the QB error.

Note: This Error one of the Web connect import errors

Assuming you get the “QuickBooks is unable to verify the financial institution information for this download” error, you can attempt to fix it by changing the impacted Bank ID that you were attempting to give and utilize a perceived QuickBooks fix blunder code in QuickBooks Online.

Solution 1. Open QuickBooks Online record in notepad or excel

  1. Select line ’20 – <INTUIT.BID>2002′.
  2. Change last four digits to ‘3000’.
  3. Save the record utilizing console or mouse, so the progressions are safeguarded.
  4. Presently, ‘Transfer’ that document in QuickBooks.

Solution 2. Impermanent Solution of this Error

In the event that you are shy of time and need a fast and transitory arrangement, you can do the accompanying:

  1. Find the ‘fidir.txt’ that is found in the principal Folder.
  2. Open the ‘file’ with the scratch pad.
    1. Assuming you are utilizing MS Windows Vista, 7 or 8, open – C:\ProgramData\Intuit\QuickBooks20XX\Components\OLB\branding\filist
    1. In the event that you use windows XP, open C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks20XX\Components\OLB\branding\filist
  3. Then, find the bank’s name ‘MB Financial’, you will observe 4 arrangements of number, that will seem this way “XXXXX XXXXXXXXXXXXXXX”
  4. Note the numbers.
  5. Open the record ‘.QBO’ with notebook and quest for ‘<FID>, <BANKID> or <BID>’ and continue to change the number close to the characters with the number given in ‘FIDIR’.
  6. Save the Changes as ‘.QBO’
  7. Open your QuickBooks Company file in QuickBooks and import it.


Banks and Financial institutions that use web connect know how to handle these situations so if the user can handle these kinds of situations they should visit them. It is important to get your bank log files for them to deduct an issue Web connect import errors. A bank representative will verify your QuickBooks account. They can also file a case through an Open financial exchange.

Frequently Asked Questions

Question 1. What should I do if I’m having trouble importing data from QuickBooks Desktop for Windows to QuickBooks Online?

Answer: Rebuilding your data file and beginning the export procedure in four easy stages:

Step 1: Double-check your company’s information

1. To shut all open QuickBooks windows, select Window, then Close All (reports, transactions, and so on).
2. Choose File, then Utilities, and finally Verify Data.
3. Continue to step 2 if QuickBooks indicates a problem.

Step 2: To fix errors, rebuild your company’s data

1. To shut all open QuickBooks windows, select Window, then Close All (reports, transactions, and so on).
2. Select File, then Utilities, then Rebuild data from the drop-down menu.
3. Continue to Step 3 if the message Rebuild has completed appears.

Step 3: Double-check your reconstructed firm information

1. To shut all open QuickBooks windows, select Window, then Close All (reports, transactions, and so on).
2. Choose File, then Utilities, and finally Verify Data.
3. Continue to step 4 if you see the message QuickBooks identified no errors with your data.

Step 4: Begin the export procedure once more

1. Update QuickBooks to the most recent version: Choose Update QuickBooks from the Help menu. To install the updates, close and reopen QuickBooks.
2. Choose a company and then export the company file to QuickBooks Online.
3. Follow the directions on the screen.

Question 2. How can you export your QuickBooks Online data before resolving web connect import errors in QuickBooks?

Answer: Create an account with QuickBooks Online and download the migrating program.

1. Using a compatible web browser, log in to the QuickBooks Online account you wish to convert. Use the credentials associated with your Intuit account.
2. Replace everything following /app/ with exportqbodatatoqbdt in the URL. should be the URL. Then, on your keyboard, press Enter.
3. During this time, other support task links will not work.
4. An Export Overview Window will appear. Read the Overview of Exports. If you’d like, you may print it out.
5. Choose to Get Started.
6. To get the QuickBooks Desktop migration utility, click the Download tool.
7. After you’ve downloaded the tool, run it to install it and then select Next.
8. Accept the license agreement’s conditions and move on to the next step.
9. Next, select Complete as the kind of setup.
10. Choose Install and then Finish.

Note that previous versions of Safari and Internet Explorer are no longer supported.

Question 3. How to convert it to QuickBooks Desktop when you are done resolving web connect import errors in QuickBooks?

Answer: In QuickBooks Online, prepare the file for export and choose the data you want to export.

1. To return to QuickBooks Online, open QuickBooks.
2. The Prepare to Export window should still be open.
3. Continuing is the option.
4. Select the information you wish to export.
5. You have the option of exporting entire data, including transactions, or simply the list and balances. Continue option will show, click on it.
6. Select Continue after entering your name and email address for the migration confirmation email.
7. To return to your QBO file, choose Close on the email confirmation page. Wait for your confirmation email. It’s potential to the communication will take a few time. It depends on how much data you’re migrating.
8. You’ll need to return to QuickBooks Online’s export screen. To return to the export page, repeat the procedures from Step 2 and then choose to Get Started.
9. Go for “Continue” on the arrange to export sheet.
10. Select the same choice you select earlier on the Select your data screen and click Continue.
11. A notification will appear on the Exporting from QuickBooks Online page stating that you already have a file to download. To download, choose Continue.
12. Select the QBXML file to be downloaded. If QuickBooks asks you to save the file, choose a convenient location, such as your desktop, and then click Continue.
13. Make sure you’re on the No Company Open screen in QuickBooks Desktop. Go to File and select Close Company if you have a company open. Compare your data before and after the export by looking at your reports.

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